Data & Operations Associate, Climate Careers Central Valley

Job Summary

Rising Sun seeks a Data & Operations Associate to support data management and lead operations responsibilities for the Climate Careers program in the Central Valley (San Joaquin, Stanislaus, Merced, and Madera county). The Data & Operations Associate, Central Valley reports to the Climate Careers Senior Community Engagement Manager, supervises a temporary seasonal Data & Operations Coordinator and works closely with Climate Careers staff.

The Data & Operations Associate will be responsible for tracking, receiving, distributing, and managing Central Valley program inventory, supplies, and equipment. They will also conduct research and gather data to assess program outcomes and assist in program innovation. This individual will utilize, develop, and streamline Climate Careers’ operational systems to successfully fulfill this role. 

Climate Careers uses an employment social enterprise model to combine home energy and water-saving services with youth development. Our free Green House Call service consists of energy and water use assessments, installation of efficiency devices, and client education. Youth program participants deliver this service to thousands of homes every year, both virtually and in-person while growing personally and professionally, advancing on to paid externships with organizations doing climate-related work to increase their career exposure and experience. 

About Rising Sun

We’re deeply rooted at the intersection of equity, climate, and good, sustainable careers.
In 1994, Rising Sun Center for Opportunity began as Rising Sun Energy Center in Santa Cruz, California. Much has changed as we’ve adapted and innovated to respond to the needs of our participants and communities, but today, we remain rooted in our origins, preparing people throughout the Bay Area and Central California who have been locked out of prosperity for good jobs and green pathways that offer economic equity and mobility while building a climate-resilient future for all.

Learn more about who we are

To be considered for this position, you must have…

• At least intermediate-level Excel and/or Google Sheets skills (e.g., pivot tables, data analysis functions), and have applied those skills in a work setting to utilize tracking systems, analyze data, and communicate information 
• The ability to work in-person and on-site across the full 4-county territory when required (San Joaquin, Stanislaus, Merced, and Madera County ), 
• A passion, or belief in, the mission of a nonprofit focused on equity, climate, and

good jobs

• In order to align with our commitment to public health for our employees, participants, and community, we require proof of completion of the primary series of an approved COVID-19 vaccination by your start date. For more information, please see Rising Sun’s Mandatory Vaccination Policy.
• The ability to work some flexible hours (e.g., occasional evenings and weekends)
• The ability to climb a ladder, drive a large van or 15-ft U-Haul, and lift 50 lbs e.g site setup, transferring inventory from different site locations
• A car, valid driver’s license, and insurance

(We are serious; no matter how much we like you, we simply cannot consider you for this position if you don’t meet the items above)

A Data and Operations Associate is responsible for… 

Program Inventory Management

• Support the Senior Manager with forecasting, pricing, testing, and purchasing of program inventory
• Receive inventory deliveries and ensure proper, safe, and accessible storage 
• Maintain a live tracking system that reflects accurate inventory and supplies; ensure Climate Careers staff is informed on how to care and be accountable for program materials and how to utilize tracking systems
• Maintain and test program technology (i.e. Chromebooks and tablets) 
• Monitor inventory discrepancies at summer site offices and cross reference Salesforce inventory data for alignment
• Inform the Senior Manager on best practices and support in long-term ideation for inventory management (including adding new items to the inventory stock and determining alternative, secure storage locations to house inventory) that aligns with Rising Sun’s workforce development mission

Green House Calls Operations

• Support the planning and implementation of site office set up and site office closing for Climate Careers Central Valley, including site office logistics, delivery of equipment and supplies, and management of utilities (4-5 site offices)
• Support the planning and delivery of staff training for operations and processes
• Provide direct operational support leading up to, during, and following the Climate Careers program implementation (inventory, IT equipment, supplies, forms, etc.)
• Troubleshoot and help temporary program staff resolve issues relating to IT e.g. printers ,computers
• Support Central Valley Regional Managers in determining potential clients’ eligibility for Virtual Green House Calls, schedule kit building days, ensure supplies are available and ready, and coordinate shipment logistics
• Construct and send out Green House Calls client reports

Program Data Support

• Track progress, metrics, and outcomes for Green House Call and youth externship programs including, but not limited to, the tasks listed below
• Utilize aspects of Climate Careers’ digital infrastructure (i.e. Salesforce and Google Suite) for all programmatic needs, upload data and run reports, collaboratively recommend system changes, if necessary
• Create surveys for the Climate Careers Central Valley team for tracking metrics and deliverables e.g., youth retention rates, client satisfaction scores.
• Collaborate with Climate Careers staff on continuous improvement of program evaluations
• Build and maintain dashboards for internal and external programmatic presentations
• Support Rising Sun's no-cost appliance program by auditing clients' application materials, determining program eligibility, and updating tracking systems to reflect any applicable changes
• Additional responsibilities as assigned

A successful Data and Operations Associate will…

• Be a leader within the Central Valley team and Climate Careers, ensuring that direct reports and teammates are supported and held accountable while still serving as a team mentor e.g. providing onboarding support and sharing best practices.
• Be an excellent problem solver, applying proven processes to solve problems in all aspects of the team/department
• Value teamwork, seeking opportunities to learn from others; exploring new ideas and opinions, and push the boundaries to make decisions, draft plans, and promote cooperation
• Have a passion for working with young people, community members and residents
• Enjoy creating organizational systems, have a strong attention to detail, and ability to create and streamline operational systems
• Demonstrates self-awareness in understanding their own culture, identity, biases, prejudices, power, privilege, and stereotypes
• Demonstrates willingness to challenge and change institutional practices that present barriers to different groups e.g. creating inclusive systems or addressing barriers in data collection..

It’s a big PLUS if you have…

• Experience in Salesforce and/or other CRM tools 
• Experience managing large quantities of warehouse inventory
• Worked with youth development and/or energy efficiency organizations
• Experience creating dashboards and presenting and communicating data
• Experience working with, supervising, and training staff members 

About our culture…

We are mission-driven and work hard because we care about what we do. We are deeply committed to equity, inclusion, and antiracism, and are actively advancing on that journey, though we know the work is never done. We like working with each other and we like to make work fun. We’re into continuous improvement, learning, transparency, and tough conversations. We practice appreciation and start each meeting with a team-builder, and it’s not uncommon for staff to bring snacks to share that tell a story about who they are and where they come from. When we’re at the office, there’s usually at least one dog hanging around. We put people first, especially our program participants. We like to promote from 

within and build each other up, but we also like to bring in new ideas and different perspectives. We’re looking forward to meeting you and hearing about how you can contribute to making Rising Sun a great place to have an impact.

You might also be wondering about pay and benefits…

This is a permanent, full-time, exempt, salaried, and benefited position with an annual salary of $69,180-$72,639 commensurate with experience. Rising Sun offers a competitive benefits package that includes: 

• 100% coverage of Medical, Vision, Dental insurance for employees, 50% coverage for dependents.
• 403b contribution option and 3% match after first year.
• $100,000 Life Insurance Policy.
• 17 PTO days/year (increases each year until year 10).
• 18 Holidays/year (includes 2 floating holidays and a week of closure during winter).
• 4 Restorative days/year.
• Birthday off.
• Hybrid Remote work options - dependent on position.
• Monthly internet and phone reimbursement, totaling $100.
• 40% pay from Rising Sun for 12 weeks of parental leave to supplement California's state disability leave and paid family leave payments.
• 2 months of paid sabbatical after year 7.
• Annual professional development budget.
• Financial advising through Stonebridge Financial Group.
• Access to mental health services and resources through SpringHealth.

Rising Sun is an Equal Opportunity Employer

Rising Sun is committed to diversity and considers all applicants for all positions without regard to color, ethnic background, religion, sex, gender, sexual orientation, national origin, age, and disability status. EOE/AA; women and minorities are encouraged to apply.